Technical Solutions Consultant

Gurgaon Full-time

Designation: Technical Solutions Consultant

Experience: 2+ years

Work Location: Gurgaon

About the role:

Bizongo Technical Services: Professional Services (gPS) is a team of solution-oriented trusted advisors supporting our users worldwide. Our consultative services take our deep technical and product expertise and combine it with our powerful understanding of our customer’s needs and goals to solve their biggest business challenges allowing them to grow and get the most out of Bizongo’s products.

 As a Solutions Consultant you will support clients using our products, including procure plus, seller app and fulfilment flow. You will partake in business presentations, technical consultations, product implementation/upgrades and customized solutions. Customers will look to your expertise on solutions configuration and business processes, combining your deep understanding of Bizongo’s products and technology with industry best practices.

 With a mission to delight our customers with care so good, it’s got to be Bizongo. Our team is the face of Bizongo to most of our customers, and we want their Bizongo support experience to set new standards, just like Bizongo’s products do. Our team cares for customers by solving problems and scaling solutions, incubating new Bizongo products, and sharing user feedback with internal teams to influence product development.

 Responsibilties:

  • Act as an expert in Bizongo’s advertiser products working with clients and internal stakeholders to realize business goals in the market.
  • Are eager to tackle complex issues
  • Have a passion for technology and continuous learning who has a fresh and diverse perspective.
  • Work with Sales teams to identify and develop new business opportunities.
  • Understand requirements, provide technical information and solutions around bizongo’s products and technologies and share guidance/best practices.
  • Identify and overcome client challenges proactively and creatively through project management and consultation on technical setup.

 Qualifications:

  • BA/BS degree in Computer Science or related technical field or equivalent practical experience.
  • 2 years of experience in a customer facing environment.

.    Ability to speak and write English fluently and idiomatically. 

Why work with us? 

  • Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.
  • Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.
  • Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment.
  • Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017.
  • In 2018,Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category.
  • Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company.
  • The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.

 About the Company: 

  • Company Website: https://www.bizongo.in
  • Any solution worth anything is unfailingly preceded by clear articulation of a problem worth solving. Even a modest study of Indian Packaging industry would lead someone to observe the enormous fragmentation, chaos and rampant unreliability pervading the ecosystem. When businesses are unable to cope even with these basic challenges, how can they even think of materializing an eco-friendly & resource-efficient packaging economy? These are some hardcore problems with real-world consequences which our country is hard-pressed to solve.

  • Bizongo was conceived as an answer to these first level challenges of disorganization in the industry. We employed technology to build a business model that can streamline the packaging value-chain & has enormous potential to scale sustainably. Our potential to fill this vacuum was recognized early on by Accel Partners and IDG Ventures who jointly led our Series A funding. Most recently, B Capital group, a global tech fund led by Facebook co-founder Mr. Eduardo Savarin, invested in our technological capabilities when it jointly led our Series B funding with IFC.

  • The International Finance Corporation (IFC), the private-sector investment arm of the World Bank, cited our positive ecosystem impact towards the network of 30,000 SMEs operating in the packaging industry, as one of the core reasons for their investment decision. Beyond these bastions of support, we are extremely grateful to have found validation by various authoritative institutions including Forbes 30 Under 30 Asia. Being the only major B2B player in the country with such an unprecedented model has lent us enormous scope of experimentation in our efforts to break new grounds. Dreaming and learning together thus, we have grown from a team of 3, founded in 2015, to a 250+ strong family with office presence across Mumbai, Gurgaon and Bengaluru. So those who strive for opportunities to rise above their own limitations, who seek to build an ecosystem of positive change and to find remarkable solutions to challenges where none existed before, such creators would find a welcome abode in Bizongo.

Apply for this opening at http://bizongo.recruiterbox.com/jobs/fk0fkua?apply=true