Technical Solutions Consultant

Gurgaon Full-time

Bizongo Technical Services: Professional Services (gPS) is a team of solution-oriented trusted advisors supporting our users worldwide. Our consultative services take our deep technical and product expertise and combine it with our powerful understanding of our customer’s needs and goals to solve their biggest business challenges allowing them to grow and get the most out of Bizongo’s products.

 

As a Solutions Consultant you will support clients using our products, including procure plus, seller app and fulfilment flow. You will partake in business presentations, technical consultations, product implementation/upgrades and customized solutions. Customers will look to your expertise on solutions configuration and business processes, combining your deep understanding of Bizongo’s products and technology with industry best practices.

 

With a mission to delight our customers with care so good, it’s got to be Bizongo. Our team is the face of Bizongo to most of our customers, and we want their Bizongo support experience to set new standards, just like Bizongo’s products do. Our team cares for customers by solving problems and scaling solutions, incubating new Bizongo products, and sharing user feedback with internal teams to influence product development.

 

Resposibilties:

  • Act as an expert in Bizongo’s advertiser products working with clients and internal stakeholders to realize business goals in the market.
  • Are eager to tackle complex issues
  • Have a passion for technology and continuous learning who has a fresh and diverse perspective.
  • Work with Sales teams to identify and develop new business opportunities.
  • Understand requirements, provide technical information and solutions around bizongo’s products and technologies and share guidance/best practices.
  • Identify and overcome client challenges proactively and creatively through project management and consultation on technical setup.

 

Qualifications:

  • BA/BS degree in Computer Science or related technical field or equivalent practical experience.
  • 2 years of experience in a customer facing environment.

.    Ability to speak and write English fluently and idiomatically. 

Apply for this opening at http://bizongo.recruiterbox.com/jobs/fk0fkua?apply=true